Do you have any questions?

Let's resolve doubts

1How can I determine my menstrual cup size?
UVA menstrual cup has three sizes: 0, A, and B. Size 0 is recommended for women under 18 who have never used a menstrual cup, have not given birth vaginally or had sexual intercourse, or have light flow. Size A is recommended for women who have not given birth vaginally, are under 30 years old, or have a menstrual flow between light and moderate. Size B is recommended for women who have given birth vaginally, are over 30 years old, or have heavy menstrual flow.
2Is it difficult to insert the menstrual cup?
t's very easy. Once you have washed your hands, assume a comfortable position. We recommend having your knees slightly bent and legs open (squatting). While holding the UVA menstrual cup folded and lubricated in one hand, open the vaginal lips with the other hand and insert it with the nozzle facing upwards. Once it's fully inserted, release the cup and let it open. It will perfectly adapt to your body.
3What material is the UVA menstrual cup made of?
Our UVA menstrual cup is made of German medical-grade silicone gel, a material that makes it safe, soft, and gentle for greater comfort, hygiene, and easy cleaning.
4How do I check if my menstrual cup is properly inserted?
To check if your UVA menstrual cup is properly inserted, twist it 360° by holding the base. It should rotate fully and easily. If you feel resistance or notice that it is not fully opened in its oval shape or has folds, remove it and reinsert it until it is properly placed. It may take a little practice at first, but you'll get used to it over time.
5How long can I leave my menstrual cup in place?
The maximum time you should leave the UVA menstrual cup inserted is 12 hours; but keep in mind that the frequency of changes will depend on the amount and intensity of your flow. Usually, it's recommended to empty it 2 to 4 times a day.
6Is it bad to sleep with the menstrual cup in place?
No, not at all. The material and softness of the UVA menstrual cup allow you to enjoy a comfortable and dry sleep, without fear of leaks. Its maximum duration time inside your body is 12 hours, but if you have a very heavy flow, you may need to empty it at some point during the night.
7Can the menstrual cup become dislodged?
If the menstrual cup is properly inserted, it shouldn't shift or become dislodged. Check that it has fully opened and there are no folds. To do this, insert your finger and run it around the base of the UVA menstrual cup.
8Will the menstrual cup be noticeable if I have it in place? Can I wear tight jeans?
The UVA menstrual cup is not noticeable when properly inserted. It should be inserted far enough so that the part of the base used for removal remains inside the vagina. Therefore, you can wear tight jeans or any other clothing without any issue.
9Can I do sports or go swimming with the menstrual cup in place?
One of the great advantages of the UVA menstrual cup is that you can perform all your daily activities without any problem; it is ideal for sports, swimming, jumping... thanks to its safety and comfort.
10Is the menstrual cup uncomfortable or noticeable when wearing it?
The first time you use it, you may feel some sensation or discomfort due to having a foreign object inside you, but after that, you won't even notice it. The adaptation time for using the UVA menstrual cup can vary from 1 to 4 cycles.
11Do I have to remove the menstrual cup every time I use the bathroom?
No, usually the cup may descend slightly when you push to urinate, in that case, you only need to push it back up again, being cautious to have clean hands.
12I can't insert the menstrual cup, what should I do?
The most important thing is to stay calm, take your time, and find a comfortable position. You may not always succeed on the first attempt, so if you can't insert the menstrual cup, try again the next day to avoid hurting yourself or irritating your skin. Consider having some intimate lubricant gel such as Elixir on hand to make it smoother and easier to insert.
13Is it possible to have sex while wearing the menstrual cup?
You can have sexual activity without penetration while wearing the UVA menstrual cup. It allows you to stay clean and enjoy caresses, oral sex, and other sexual activities.
14Can I use my menstrual cup as a contraceptive method?
No, you cannot use the UVA menstrual cup as a contraceptive method because it is a personal hygiene product and it has nothing to do with preventing pregnancy or protecting against possible sexually transmitted diseases.
15Just had a baby, can I use a menstrual cup?
You can use a menstrual cup after giving birth as long as you have had a complication-free postpartum period; otherwise, you should consult your doctor. If you were already using the UVA menstrual cup before giving birth, keep in mind all the changes your body has undergone, such as nine months without bleeding, dilation, and weakening of the vaginal walls, so give yourself time to readjust to using the cup.
16I'm allergic to latex, can I use UVA menstrual cup?
Of course, you can use the UVA menstrual cup without any problem, because the material it is made of is medical grade and you will not have any allergies or skin problems.
17How long does the UVA menstrual cup last?
Our UVA menstrual cup has a lifespan of 10 years, and it also depends on the usage and how well you take care of it.
18How should I disinfect my UVA menstrual cup?
The UVA menstrual cup includes a sterilizing cup for cleaning, which is very easy to use: Place the cup inside the sterilizer, fill it with water until the cup is completely covered. Then, microwave it for 3 or 4 minutes. After finishing, carefully pour out the water and let the cup and sterilizer cool down. Place your cup inside a pot, fill it with water until the cup is completely covered, and heat it until the water reaches its boiling point. After 2 minutes, remove the UVA menstrual cup and let it cool down in the environment.
19If I have a vaginal infection, can I use the UVA menstrual cup?
It is recommended not to use it in that case until you have fully recovered. Remember to consult your doctor or gynecologist.
20Can the UVA menstrual cup be cleaned with any type of substance?
No, it is important to use only specific products for cleaning the UVA menstrual cup. Using other products can damage the material and compromise its safety and hygiene. The UVA menstrual cup comes with a sterilizer and can be cleaned with water and mild soap. Avoid using products that contain perfumes or fragrances.
21How often is it recommended to clean the UVA menstrual cup?
It is recommended to clean it before and after each use; and sterilize it on the first and last day of the period, wash it with intimate soap at least once a day, and wash hands thoroughly. Before coming into contact with the cup, make sure to have good nail hygiene, as dirt or bacteria can be hidden underneath them.
22Can I get Toxic Shock Syndrome (TSS) from using a menstrual cup?
It is very important to maintain good hygiene at all times and follow the instructions to empty the menstrual cup at least every 12 hours. If blood is left in the cup for too long, bacteria can develop. Toxic Shock Syndrome (TSS) is a disease caused by a bacteria, and although using the cup reduces the chances of getting infections because it protects your vaginal flora and maintains the balanced pH, it is essential to keep the area very clean and follow all hygiene instructions. It means that it does not depend on whether you use the cup or not, but on the hygiene and use you give it.
23What is the relationship between the height of my cervix and the size of the menstrual cup?
If you have a low cervix, you will need a short cup (that fits inside your vaginal canal) but if you have a medium or high cervix, any height can work for you.
24How to measure the size of the cervix?
Insert a finger into the vaginal canal and locate the cervix. It feels like the tip of a nose and has a different texture. Can you reach it? If you can't reach it, you definitely have a high cervix. If you can reach it, when you take your finger out, measure how far you had to insert your finger. A low cervix is less than 7cm. We believe that comfort and the amount of flow are the most important criteria when choosing your cup. Comfort comes from good quality material and ease of insertion. The shorter the cup, the less distance it has to travel inside, making it easier to insert.
25Does the UVA menstrual cup have any contraindications?
The UVA menstrual cup can be used by all menstruating individuals, however, we always advise that you speak with your doctor before using it, especially if you have any specific conditions. If you have had a recent natural childbirth, you should wait a few months before using it. Consult with your doctor on when you can resume using it.
26What happens if I forget to remove the UVA menstrual cup for more than 12 hours?
The first thing you should do is immediately remove it. Be careful because it may have filled completely, so remove it slowly and try to keep it upright. The silicone will not cause any irritation on your skin, but it is not recommended to leave the blood stagnant for more than 12 hours. It is important to wash it thoroughly before reinserting it. If you perceive a foul odor or any unusual symptoms, it is advisable to visit a doctor.
27How do I know if my UVA menstrual cup is full?
The only way to know is by removing the menstrual cup and checking how much has been collected. In the first few months of use, you will learn how much flow you have and how often you need to empty it. That's why we recommend that you remove the cup more frequently at the beginning.
28Can I use the UVA menstrual cup if I'm a virgin?
If you are a virgin, you can still use the UVA menstrual cup. It is important to note that inserting anything into the vagina, including a menstrual cup, can potentially stretch or tear the hymen. However, using a menstrual cup should not affect your virginity status, as virginity is a social and cultural concept rather than a physical one. It is recommended to talk to your healthcare provider before using any menstrual product for the first time.
29Can I use the UVA menstrual cup with an IUD contraceptive?
The IUD or IUS is placed inside the uterus and the menstrual cup goes in the vaginal canal. The uterus and vagina are separated by the cervix, which is like the roof of the vagina. However, although it is not easy for this to happen, it is possible that when removing the menstrual cup, the suction may pull the strings and dislodge the IUD or IUS. For this reason, it is very important to press on the menstrual cup before removing it and check that the strings are in place.
30Can the UVA menstrual cup enlarge my vagina or cause flaccidity?
On the contrary, to remove the menstrual cup you need to perform contractions that strengthen your pelvic floor muscles, it teaches you to exercise them, and can bring benefits to your sex life.
31How to remove stains from the UVA menstrual cup?
Over time, the menstrual cup may become discolored or change color, but this is 100% normal, so don't worry. If you want to prevent this from happening or remove stains, soak the cup in a mixture of half water and half hydrogen peroxide for 6 hours, and it will be as good as new. Do this every 6 months.
The UVA menstrual cup does not protect against pregnancy, act as a contraceptive, or protect against sexually transmitted diseases. It is not recommended to share the menstrual cup with other women. If you experience pain, irritation, discomfort when urinating, or other symptoms, remove the cup immediately and consult your doctor. Keep the cup out of the reach of children and animals.