Your personal data will be used to process your order, improve your experience on this website, manage access to your account and for other purposes described in our. privacy policy.
Privacy Policy
Uva Cup, protecting and complying with the provisions of Law 1581 of 2012 and Regulatory Decree 1377 of 2013 and the provisions of Article 15 of our Political Constitution, adopts and applies this Policy for the treatment of personal data.
Copa Uva guarantees privacy, rights to privacy, and the good name of individuals during the process of personal data processing, in all activities, which will have the principles of confidentiality, security, legality, access, freedom, and transparency.
It undertakes not to reveal the information that is typed or transferred to our company, in accordance with the rules of Law 527 that regulates Electronic Commerce in Colombia and Law 1581 of 2012 on the use of confidential data.
Copa Uva, to comply with data protection policies and obligations under Law 1581 of 2012, its Regulatory Decrees, and other regulations that complement, add, enrich, or modify it, takes into account the following for the management of information and personal data: Personal information is one of the most important assets, therefore, the treatment of this information is carried out with great care and in accordance with the law, guaranteeing people the full exercise and respect for the protection of personal data.
The information found in the own database has been obtained in the development of Copa Uva’s activity, its collection has been and will always be done taking into account legal criteria and regulations.
SCOPE
This policy applies to all personal information recorded in Copa Uva’s databases, who act as responsible for the processing of personal data.
OBLIGATIONS
This policy is of mandatory and strict compliance by Copa Uva.
INFORMATION THAT IS COLLECTED
Our website may collect personal information such as name, contact information, email address, and demographic information. Likewise, when specific information is necessary to process an order or make a delivery or billing, it may be requested.
TREATMENT AND PURPOSE
Our website, www.uvacup.com, uses the information to provide the best possible service, particularly to maintain a record of users, orders in case applicable, and improve our products and services. Periodically, emails may be sent through our site with special offers, new products, and other advertising information that we consider relevant to you or that may provide you with some benefit; in that sense, emails will be sent to the address you provide and may be canceled at any time. Likewise, the collection, storage, use, and circulation of personal data for the proper development of its commercial activities will be used for the following purposes:
Carry out the relevant procedures for the development of the company’s social object regarding compliance with the object of the contract entered into with the information owner.
Inform you of important news concerning Copa Uva.
Make invitations to events, inform about updates of existing products, offer new products, services, discounts, and/or promotions.
Manage procedures (requests, complaints, claims).
Conduct satisfaction surveys regarding the goods and services offered by Copa Uva.
Contact the owner through telephone media to conduct surveys, studies, and/or confirmation of personal data necessary for the execution of a contractual relationship.
Contact the owner through electronic media – SMS, chat or e-mail for the sending of news related to loyalty campaigns
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